{"id":500,"date":"2026-04-13T23:54:10","date_gmt":"2026-04-13T21:54:10","guid":{"rendered":"http:\/\/tienda.lagatera.es\/?page_id=500"},"modified":"2026-07-25T12:51:50","modified_gmt":"2026-07-25T10:51:50","slug":"politica-de-reembolso","status":"publish","type":"page","link":"https:\/\/lagatera.es\/tienda\/politica-de-reembolso\/","title":{"rendered":"Pol\u00edtica de reembolso"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">1. Derecho de Desistimiento (14 d\u00edas)<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">De acuerdo con la normativa vigente, usted tiene derecho a desistir de la compra en un plazo de <strong>14 d\u00edas naturales<\/strong> desde la recepci\u00f3n del producto sin necesidad de justificaci\u00f3n, siempre que se cumplan las condiciones de conservaci\u00f3n del art\u00edculo.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Condiciones para la Devoluci\u00f3n<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Para que una devoluci\u00f3n sea aceptada, es imprescindible cumplir los siguientes requisitos:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Estado del producto:<\/strong> El art\u00edculo debe estar precintado, sin abrir y en su embalaje original intacto (incluyendo film transparente y sellos de seguridad). Al tratarse de art\u00edculos coleccionables, el valor del producto residenciamos en la integridad de su precinto de f\u00e1brica. Cualquier producto desprecintado, abierto o con sellos manipulados perder\u00e1 \u00edntegramente su valor comercial y no se aceptar\u00e1 su devoluci\u00f3n.<strong> Art. 103.a y 103.d de la LGDCU<\/strong><\/li>\n\n\n\n<li><strong>Inspecci\u00f3n previa:<\/strong> Antes de autorizar la devoluci\u00f3n, podremos solicitarle fotograf\u00edas del estado actual del producto.<\/li>\n\n\n\n<li><strong>Plazos:<\/strong> Una vez que hayamos aceptado su solicitud, dispone de 14 d\u00edas para hacernos llegar el paquete. Es obligatorio facilitarnos el <strong>n\u00famero de seguimiento<\/strong> del env\u00edo; sin este dato, no podremos validar la devoluci\u00f3n.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. Procedimiento y Gastos de Env\u00edo<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Contacto:<\/strong> Debe iniciar el proceso enviando un correo electr\u00f3nico a <strong>tienda@lagatera.es<\/strong>.<\/li>\n\n\n\n<li><strong>Gastos de devoluci\u00f3n:<\/strong> Los costes directos de la devoluci\u00f3n (env\u00edo de vuelta a nuestro almac\u00e9n) correr\u00e1n a cargo del <strong>comprador<\/strong>.<\/li>\n\n\n\n<li><strong>Direcci\u00f3n de env\u00edo:<\/strong> Calle Mayor 42, Fabara, Zaragoza, 50793.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4. Reembolso<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Una vez recibido el art\u00edculo en nuestras instalaciones y tras verificar que se encuentra en perfecto estado y con el precinto intacto, procederemos al reembolso \u00edntegro del importe de la compra a trav\u00e9s del mismo m\u00e9todo de pago utilizado por el cliente. El proceso de inspecci\u00f3n puede tardar entre 3 y 8 d\u00edas h\u00e1biles desde la recepci\u00f3n.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Excepciones: Tarjetas Individuales y Art\u00edculos de Segunda Mano<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Siguiendo la normativa sobre excepciones al derecho de desistimiento:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Cartas Individuales (Singles):<\/strong> No se admiten devoluciones ni cancelaciones en cartas sueltas. Al ser productos cuyo precio est\u00e1 sujeto a fluctuaciones continuas de mercado que el vendedor no puede controlar, est\u00e1n legalmente exentas del derecho de desistimiento una vez confirmado el pedido.<\/li>\n\n\n\n<li><strong>Contenido Digital y C\u00f3digos:<\/strong> Los c\u00f3digos digitales TCG Live no admiten devoluci\u00f3n una vez enviados por medios electr\u00f3nicos.<\/li>\n\n\n\n<li><strong>Cajas o sobres pesados\/filtrados:<\/strong> No se aceptar\u00e1 la devoluci\u00f3n de material sellado que haya sido abierto o manipulado.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Derecho de Desistimiento (14 d\u00edas) De acuerdo con la normativa vigente, usted tiene derecho a desistir de la compra [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_joinchat":[],"footnotes":""},"class_list":["post-500","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lagatera.es\/tienda\/wp-json\/wp\/v2\/pages\/500","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lagatera.es\/tienda\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lagatera.es\/tienda\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lagatera.es\/tienda\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lagatera.es\/tienda\/wp-json\/wp\/v2\/comments?post=500"}],"version-history":[{"count":5,"href":"https:\/\/lagatera.es\/tienda\/wp-json\/wp\/v2\/pages\/500\/revisions"}],"predecessor-version":[{"id":1521,"href":"https:\/\/lagatera.es\/tienda\/wp-json\/wp\/v2\/pages\/500\/revisions\/1521"}],"wp:attachment":[{"href":"https:\/\/lagatera.es\/tienda\/wp-json\/wp\/v2\/media?parent=500"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}